We have a FREE Delivery rate on orders over 300 AED

For orders under that amount, we charge 19 AED for 1-2 Days delivery.

It usually takes less than 24 hours for our team to process your order and hand it over to our courier partners. This might be longer due to high demand or holidays.

Once your order has been dispatched, you will receive an email / SMS from us with the tracking info of your order. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you and arrange for a second attempt. Please note, that only 2 attempts will be granted. If you fail to receive your order, our logistics partners will leave a missed delivery note and your package will be taken to your nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

No additional charges for customs clearance or duties are to be expected. Since our fulfilment center is in UAE, customers do not have to pay any extra charges.

We have a FREE Delivery rate on orders over 40 BHD.

For orders to Bahrain under that amount, we charge 3 BHD. Please note that the shipping rate might slightly differ according to the current exchange rate.

It usually takes 1-3 working days for our warehouse to process your order and hand it over to our carriers. This might be longer due to high demand or holidays. Once dispatched, your order will be first delivered to our fulfilment center in Bahrain, then to your doorstep (Next-Day delivery) through our local logistics partners. Generally, most orders are currently received within 1-2 weeks. Please note: the estimated shipping times at checkout are referring to the transit time. Meaning, this is after dispatching your order.

Once your order has been dispatched, you will receive an email from us, and an SMS from our local delivery partner with details on how to track your order. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners.

Should you be out when your package is delivered, our logistics partners will try to contact you and arrange for a second attempt. Please note, that only 3 attempts will be granted. If you fail to receive your order, it will be sent back to our fulfilment center in Muharraq. You can then pick it up within the next 14 days (please contact us before).

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

We have a FREE Aramex delivery on orders over 400 SAR

For orders under that amount, we charge 39 SAR.

It usually takes 1-3 working days for our warehouse to process your order and hand it over to our carriers. This might be longer due to high demand or holidays. Once dispatched, your order will be delivered from Germany to our fulfilment center in Bahrain, and from there to your doorstep. Generally, most orders are currently received within 1-2 weeks. Please note: the estimated shipping times at checkout are referring to the transit time. Meaning, this is after dispatching your order.

Please Note: We have the right to change the courrier mentioned at checkout if needed. In most cases, it will be a simillar or faster service (without any extra charges). In case we downgrade your shipping method, we will refund you the differance.

Once your order has been dispatched, you will receive an email / SMS from us. The tracking info will be sent after 2-3 b. days. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you and arrange for a second attempt. Please note, that only 2 attempts will be granted. If you fail to receive your order, our logistics partners will leave a missed delivery note and your package will be taken to your nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

We have a FREE Delivery rate on orders over 400 QAR

For orders under that amount, we charge 39 QAR for Standard Delivery. You can also choose FedEx Plus for 99 QAR

It usually takes 1-3 working days for our warehouse to process your order and hand it over to our carriers. This might be longer due to high demand or holidays. Once dispatched, your order will be handled by UPS Expedited, and should be received within 4-8 days. Please note: the estimated shipping times at checkout are referring to the transit time. Meaning, this is after dispatching your order.

Please Note: We have the right to change the courrier mentioned at checkout if needed. In most cases, it will be a simillar or faster service (without any extra charges). In case we downgrade your shipping method, we will refund you the differance.

Once your order has been dispatched, you will receive an email / SMS from us with tracking info for your order. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you or leave a missed delivery note and your package will be taken to the nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

We have a FREE Aramex Delivery rate on orders over 35 KWD

For orders under that amount, we charge 4 KWD. You can also choose Expedited for 7 KWD.

Please Note: Currently, Kuwaiti Dinar is NOT available for online payment. However, you can pay with SAR, AED, QAR, € or $. (currency selector can be found at the bottom)

It usually takes 1-3 working days for our warehouse to process your order and hand it over to our carriers. This might be longer due to high demand or holidays. Once dispatched, your order will be delivered from Germany to our fulfilment center in Bahrain, and from there to your doorstep (Except for Expedited Shipping, It will be shipped directly). Generally, Aramex deliveries are currently received within 1-2 weeks, while Expedited 3-6 days. Please note: the estimated shipping times at checkout are referring to the transit time. Meaning, this is after dispatching your order.

Please Note: We have the right to change the courrier mentioned at checkout if needed. In most cases, it will be a simillar or faster service (without any extra charges). In case we downgrade your shipping method, we will refund you the differance.

Once your order has been dispatched, you will receive an email / SMS from us. The tracking info will be sent after 2-3 b. days (Except for UPS Expedited, it will be sent directly). Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you and arrange for a second attempt. Please note, that only 2 attempts will be granted. If you fail to receive your order, our logistics partners will leave a missed delivery note and your package will be taken to your nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

We have a FREE Aramex delivery on orders over 400 SAR

For orders under that amount, we charge 39 SAR.

Please note that the shipping rate might slightly differ according to the current exchange rate.

It usually takes 1-3 working days for our warehouse to process your order and hand it over to our carriers. This might be longer due to high demand or holidays. Once dispatched, your order will be delivered from Germany to our fulfilment center in Bahrain, and from there to your doorstep (Except for UPS Expedited, It will be shipped directly). Generally, most orders are currently received within 1-2 weeks (UPS Expedited 3-6 days). Please note that the Coronavirus is still affecting the operation of our logistics partners, therefore, there is a chance that your order will face a delay of 5-10 days. We ask for your understanding. 

Once your order has been dispatched, you will receive an email / SMS from us. The tracking info will be sent after 2-3 b. days (Except for UPS Expedited, it will be sent directly). Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you and arrange for a second attempt. Please note, that only 2 attempts will be granted. If you fail to receive your order, our logistics partners will leave a missed delivery note and your package will be taken to your nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

We have a FREE Delivery rate on orders over 100€ or 120$

For orders under that amount, we charge 9.90€ (12$). You can also choose Premium for 19.90€ (24$)

Orders are usually dispatched within 1-3 working days from placing your order. Once dispatched, your order will be delivered from Germany directly to you. Generally, most orders are currently received within 1-2 weeks. Please note that the Coronavirus is still affecting the operation of our logistics partners, therefore, there is a chance that your order will face a delay of 5-10 days. We ask for your understanding. 

Once your order has been dispatched, you will receive an email / SMS from us with tracking info for your order. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you or leave a missed delivery note and your package will be taken to the nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

We have a FREE Delivery rate on orders over 120$

For orders under that amount, we charge 10$ for standard delivery. You can also choose to upgrade your shipping method to FedEx Plus for 22$ or Express ETA 3 Days for 39$.

It usually takes 1-3 working days for our warehouse to process your order and hand it over to our carriers. Please note: the estimated shipping times at checkout are referring to the transit time. Meaning, this is after dispatching your order. The dispatch time might be longer due to high demand or holidays. Once dispatched, your order will be handled by one of our courrier partners and should be received within the time frame mentioned at checkout.

Please note that the new laws of Coronavirus are still affecting the operation of our logistics partners, therefore, there is a chance that your order will face a delay of 5-10 days. We ask for your understanding. 

Once your order has been dispatched, you will receive an email / SMS from us with tracking info for your order. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you or leave a missed delivery note and your package will be taken to the nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

We have a FREE Delivery rate on orders over 120$

For orders under that amount, we charge 10$ for standard delivery. You can also choose to upgrade your shipping method to FedEx Plus for 22$ or Express ETA 3 Days for 39$.

It usually takes 1-3 working days for our warehouse to process your order and hand it over to our carriers. This might be longer due to high demand or holidays. Once dispatched, your order will be handled by one of our courrier partners and should be received within the time frame mentioned at checkout. Please note that the new laws of Coronavirus are still affecting the operation of our logistics partners, therefore, there is a chance that your order will face a delay of 5-10 days. We ask for your understanding. 

Once your order has been dispatched, you will receive an email / SMS from us with tracking info for your order. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you or leave a missed delivery note and your package will be taken to the nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

We have a FREE Delivery rate on orders over 120$

For orders under that amount, we charge 10$ for standard delivery. You can also choose to upgrade your shipping method to FedEx Plus for 22$ or Express ETA 3 Days for 39$.

It usually takes 1-3 working days for our warehouse to process your order and hand it over to our carriers. This might be longer due to high demand or holidays. Once dispatched, your order will be handled by one of our courrier partners and should be received within the time frame mentioned at checkout. Please note that the new laws of Coronavirus are still affecting the operation of our logistics partners, therefore, there is a chance that your order will face a delay of 5-10 days. We ask for your understanding. 

Once your order has been dispatched, you will receive an email / SMS from us with tracking info for your order. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you or leave a missed delivery note and your package will be taken to the nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

We have a FREE Delivery rate on orders over 120€ 

For orders under that amount, we charge 18.90€. You can also choose to upgrade your shipping method to Express (3-6 Days) for 22.90€.
Please Note: shipping fees can vary according to fuel surcharges applied by the shipping companies.

Orders are usually dispatched within 1-3 working days of placing your order. Once dispatched, your order will be delivered using UPS, or DHL. Generally, most orders are currently received within 1 week. 

Once your order has been dispatched, you will receive an email / SMS from us with tracking info for your order. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will leave a missed delivery note and your package will be taken to the nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Since our inventory is located in UAE, additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

Please Note: if you refuse to pay these charges, this will result in either shipment return or disposal. In this case, you will be liable for the associated cost which will be deducted from your refund (if any).

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

We have a FREE Shipping rate on orders over 100£ (120€)

For orders under that amount, we charge 8£. You can also choose to upgrade your shipping method to FedEx Plus for 14£.

It usually takes 1-3 working days for our warehouse to process your order and hand it over to our carriers. This might be longer due to high demand or holidays. Once dispatched, your order will be handled by one of our courrier partners and delivered within the timeframe mentioned at checkout. Please note that the new laws of Coronavirus are still affecting the operation of our logistics partners, therefore, there is a chance that your order will face a delay of 5-10 days. We ask for your understanding. 

Once your order has been dispatched, you will receive an email / SMS from us with tracking info for your order. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you or leave a missed delivery note and your package will be taken to the nearest ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Please Note: if you refuse to pay these charges, this will result in either shipment return or disposal. In this case, you will be liable for the associated cost which will be deducted from your refund (if any).

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

We have a FREE Delivery rate on orders over 100€

For orders under that amount, we charge 15.90€

It usually takes 1-3 working days for our warehouse to process your order and hand it over to our carriers. This might be longer due to high demand or holidays. Once dispatched, your order will be handled by DHL, and should be received within 5-10 days. Please note that the Coronavirus is still affecting the operation of our logistics partners, therefore, there is a chance that your order will face a delay of 5-10 days. We ask for your understanding. 

Once your order has been dispatched, you will receive an email / SMS from us with tracking info for your order. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you or leave a missed delivery note and your package will be taken to the nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

Please Note: if you refuse to pay these charges, this will result in either shipment return or disposal. In this case, you will be liable for the associated cost which will be deducted from your refund (if any).

We have a FREE Delivery rate on orders over 100€ or 120$

For orders under that amount, we charge 11.90€ or 14$. 

It usually takes 1-3 working days for our warehouse to process your order and hand it over to our carriers. This might be longer due to high demand or holidays. Once dispatched, your order will be delivered from Germany directly to you using DHL or UPS. Generally, most orders are currently received within 1-2 weeks. Please note that the Coronavirus is still affecting the operation of our logistics partners, therefore, there is a chance that your order will face a delay of 5-10 days. We ask for your understanding. 

Once your order has been dispatched, you will receive an email / SMS from us with tracking info for your order. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you or leave a missed delivery note and your package will be taken to the nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

Please Note: if you refuse to pay these charges, this will result in either shipment return or disposal. In this case, you will be liable for the associated cost which will be deducted from your refund (if any).

We have a FREE Delivery rate on orders over 100€ or 120$

For orders under that amount, we charge 11.90€ or 14$. 

It usually takes 1-3 working days for our warehouse to process your order and hand it over to our carriers. This might be longer due to high demand or holidays. Once dispatched, your order will be delivered from UAE directly to you using DHL or UPS. Generally, most orders are currently received within 1-2 weeks. Please note that the Coronavirus is still affecting the operation of our logistics partners, therefore, there is a chance that your order will face a delay of 5-10 days. We ask for your understanding. 

Once your order has been dispatched, you will receive an email / SMS from us with tracking info for your order. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you or leave a missed delivery note and your package will be taken to the nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

Please Note: if you refuse to pay these charges, this will result in either shipment return or disposal. In this case, you will be liable for the associated cost which will be deducted from your refund (if any).

We have a FREE Delivery rate on orders over 100€ or 120$

For orders under that amount, we charge 11.90€ or 14$. 

It usually takes 1-3 working days for our warehouse to process your order and hand it over to our carriers. This might be longer due to high demand or holidays. Once dispatched, your order will be delivered from UAE directly to you using DHL or UPS. Generally, most orders are currently received within 1-2 weeks. Please note that the Coronavirus is still affecting the operation of our logistics partners, therefore, there is a chance that your order will face a delay of 5-10 days. We ask for your understanding. 

Once your order has been dispatched, you will receive an email / SMS from us with tracking info for your order. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you or leave a missed delivery note and your package will be taken to the nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

Please Note: if you refuse to pay these charges, this will result in either shipment return or disposal. In this case, you will be liable for the associated cost which will be deducted from your refund (if any).

We have a FREE Delivery rate on orders over 100€ or 120$

For orders under that amount, we charge 11.90€ or 14$. 

It usually takes 1-3 working days for our warehouse to process your order and hand it over to our carriers. This might be longer due to high demand or holidays. Once dispatched, your order will be delivered from UAE directly to you using DHL or UPS. Generally, most orders are currently received within 1-2 weeks. Please note that the Coronavirus is still affecting the operation of our logistics partners, therefore, there is a chance that your order will face a delay of 5-10 days. We ask for your understanding. 

Once your order has been dispatched, you will receive an email / SMS from us with tracking info for your order. Should you want to make delivery changes these will need to be done via simply replying to our email or contacting our logistics partners (through the tracking link).

Should you be out when your package is delivered, our logistics partners will try to contact you or leave a missed delivery note and your package will be taken to the nearest Pickup Parcelshop or ServicePoint to collect within 7 days. 

If the package is not collected in time, it will be returned where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

ADDITIONAL INFORMATION

Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Please order in-stock items separately if this an issue for you.

Additional charges for customs clearance may apply. Those are borne by the recipient; we have no control over these charges and cannot predict what they may be. These charges are to be paid through the shipping company. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

Please Note: if you refuse to pay these charges, this will result in either shipment return or disposal. In this case, you will be liable for the associated cost which will be deducted from your refund (if any).